FINALLY! A response from the manager! I responded to him and let him know my Daughter in Law has shipped out to Afghanistan and he is to relay all info to me and I will pass it on to her! Thanks to all who have been e-mailing and passing this around! We WILL get action!
Thank you for advising me of this situation. I would like to investigate this further, could you have your daughter-in-law contact me by email, I just need to find out when the visit was (what day and the time of the day) and which Starbucks, we operate three at the airport. From that information I can find out who the cashier was. I would also like to send her some coupons she can use in the future.
Thanks for writing,
I still have not heard from the store manager- however, another blogger friend did- and she was told there is no policy barring cash.
Also spoke to a customer service person at Starbucks and was told the same- there is NO policy against cash. That young man told me that the unit at the airport is a franchise unit- and that conversation was pitiful to say the least.
Waiting to hear from the district manager responsible for the unit- will keep you all posted.
My daughter in law has spent the last two months doing a combat skills refresher course in preparation for deployment to Afghanistan. She was fortunate to get a weeks leave to come home and see her family before she heads out to GoatF*&kistan. Her flight home left out of Indianapolis International Airport and the military way is to have everybody at the airport at oh dark thirty. She arrived at the airport and cleared security and wanted a coffee. She had plenty of time before her flight so proceeded to the Starbucks outlet. WHERE-
A Starbucks employee wearing the Muslim required head garb refused to accept her good American cash. “Debit or Credit” seemed to be all she could say. No cash accepted.
NO CASH? Excuse me but does our money not say “Legal Tender for all debts public and private”?
I have some questions. Does this company have the right to refuse American money on American soil?
Was this employee perhaps just disrespecting a person dressed in the uniform of our country’s military?
I have sent an e-mail to Starbucks headquarters. Perhaps you all can help me. Here is the info from the receipt- will you e-mail or call the manager and help correct this injustice?
Indianapolis International Airport
date of purchase 5/28/2011
There is also an employee ID and name but we are withholding this.
Manager Steve G Thomas
Phone 317-241-6224_pnh_highlighting_inactive_common”> 317-241-6224 end_of_the_skype_highlighting ext 11
Hell of a way to start your leave on Memorial Day weekend no? I will NEVER purchase a Starbucks product again.